Effective Date: March 26, 2025
Last Updated: March 26, 2025

1. Introduction

Welcome to BeeCare (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website www.bee-care.co (the “Website”) or interact with us in any way.

By using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Website.

2. Data Controller

The data controller responsible for processing your personal data is:

Business Name: BeeCare
Business Address: Lebanon
Email: [email protected]

3. Data We Collect

We collect and process different types of personal data, including:

a) Information You Provide Voluntarily:

  • Name, email address, phone number, and shipping address (for order fulfillment).
  • Payment information (processed securely by third-party payment providers).
  • Any details you provide when contacting us via email or contact forms.

b) Information We Collect Automatically:

  • Cookies and Tracking Technologies: We use cookies and similar technologies to analyze website usage and enhance user experience.
  • Log Data: Your IP address, browser type, operating system, pages visited, and time spent on our Website.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To process and fulfill orders.
  • To provide customer support and respond to inquiries.
  • To send marketing communications (only with your consent).
  • To improve our Website and user experience.
  • To comply with legal and regulatory obligations.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity: To fulfill orders and provide requested services.
  • Legitimate Interests: To improve our services, prevent fraud, and enhance security.
  • Consent: For marketing emails and optional cookies (you can withdraw consent at any time).
  • Legal Obligation: To comply with tax, legal, and regulatory requirements.

6. Data Sharing and Third Parties

We do not sell or rent your personal data. However, we may share your data with trusted third parties, including:

  • Payment Processors: Secure third-party services that process transactions.
  • Shipping Providers: To deliver your orders.
  • Analytics Providers: To analyze website usage and improve our services.
  • Legal Authorities: If required by law or to protect our rights.

All third parties are contractually obligated to protect your personal data.

7. International Data Transfers

Since our business is based in Lebanon, your data may be processed outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for international transfers, such as contractual agreements and compliance with GDPR principles.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

  • Order details: Retained for tax and legal obligations.
  • Contact inquiries: Retained for up to 12 months.
  • Marketing data: Retained until you opt out.

9. Your Rights Under GDPR

If you are an EU resident, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Request corrections to inaccurate or incomplete data.
  • Right to Erasure (“Right to Be Forgotten”): Request deletion of your data.
  • Right to Restriction of Processing: Limit how we process your data.
  • Right to Data Portability: Receive your data in a machine-readable format.
  • Right to Object: Object to certain types of processing, including direct marketing.
  • Right to Withdraw Consent: If processing is based on consent, you can withdraw at any time.

To exercise your rights, please contact us at [email protected].

10. Security Measures

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

11. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more details, refer to our [Cookie Policy] (if applicable).

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: [email protected]
📍 Address: Lebanon

By using our Website, you acknowledge that you have read and understood this Privacy Policy.